Studio Rules and Regulations​
Studio
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Please refrain from wearing outdoor shoes in the studio.
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There is no smoking or vaping inside the studio. You can bring food and drinks in the studio, but are not allowed to be eaten on any sets
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You will be given a temporary personal code to get in and out of the studio valid in the timeframe of your rental. New renters will be greeted by team member before and after your sessions. If you have any issues, please do not hesitate to contact us
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Glitter/sparkles, smoke bombs, smoke machines, open flame products, or paint are not permitted inside the studio. You are more than welcome to use these in our outdoor space, but please notify us beforehand.
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We do not tolerate harassment or illegal activity on the property. House of Emerald reserves the right to evict the renter and additional parties to vacate the premise immediately without a refund if any illegal actions or activities are spotted.
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Please make sure there is maintained adult supervision to minors at all time.
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Please keep the studio clean and dispose of all trash before leaving. You may contact the studio owner if you need assistance in cleaning or disposal (large garbage bags, access to broom and pan, ect).
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Please note the studio is under 24/7 video surveillance in the main area of the studio as a security and safety measure. This ensures safety of all guests and protects studio equipment and property to identify and confirm any damage, theft or violations of studio policy. The video footage is strictly used for the security and will only be reviewed if necessary. By booking a rental, you acknowledge and consent to the monitoring of the studio premises.
Pets​
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Dogs must be on a leash at all times.
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Our studio is a family-friendly space so please ensure your pets are not on our furniture. They must be placed in the clients lap or positioned next to any studio pieces.
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Should your pet make a mess, there will be a $50 cleaning fee. In accordance to the rules and regulations of the studio, the renter will be invoiced for any damages caused during their timeslot.
Lateness and Cancellations
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Time of rental will begin promptly, regardless of lateness. Please be advised your cleanup time and collection of belongings should be considered for your timeslot.
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Late fees may be charged if renter proceeds to leave later then their allotted time. However, you are more than welcome to shoot in our private outdoor space and sets for as long as you want, as long as you are not interfering with the current rental timeslot.
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We require 24 hours notice before your booking date for a cancellation. We do not do refunds. However we can accommodate you in rescheduling a timeslot or provide a credit for a future booking. No shows will not be refunded or credited.
Studio Equipment
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Additional photography equipment is available to use at no additional cost. Please let the studio owner know if anything in specific is required beforehand. Renters may also bring in their own equipment and props.
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Sets and Furniture
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The renter may use the entire studio space, along with props, furniture and distinctive set features.
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Furniture may be moved but please do not drag pieces across the floor.
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Renter and clients are not to touch, move or lean on the room divider poles that are connected from the ceiling to the floor. If tampered with, the renter agrees they are financially responsible for any damage done to the ceiling or floor. Renter may move or adjust the curtains delicately that divide the space.
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Outdoors
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Advertised setups outdoors are weather permitting. If weather or natural causes interfere with advertised setups, the renter agrees and understands this is beyond the control of the studio. Please contact the studio owner to reschedule or find a solution if weather affects your rental.
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Props and furniture may be used outside depending on weather and with studio owner’s permission. Renter must return back in the studio at the end of the rental
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Damages
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The renter agrees its their responsibility to return all equipment, furniture and props provided and agrees to be invoiced for any damage caused during their timeslot including anything damaged by Renter’s client’s and additional party present during rental period
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Renter agrees to pay for any repair or replacement cost of furniture, set pieces, props, and equipment that are damaged or ruined during their timeslot within 7 days of the rental
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Renters must immediately notify the studio owner for any damage or issued with provided sets or equipment
Liability
The renter agrees use of the studio is entirely at their own risk and holds no liability for direct, indirect, incidental or consequential injury, damage or loss to the renter, their party or possessions while on site. Furthermore, Renter shall protect, maintain, save and hold harmless House of Emerald Studio and its owners, agents, representatives, associates, employees, guests and tenants against any suit, claim, demands, loss, accident, judgment, fine, injury or damages, including reasonable attorney’s fees. This indemnification shall continue in full force and effect during and after the term of the rental for such causes arising during the term of the rental.
If an accident involving the Studio's rental items has occurred while it is in the Renter's possession, the Renter shall make the Studio aware by a detailed written statement of the event including a police report, names/addresses of witnesses if applicable. The Renter is fully responsible for the actions, loss and/or damages of themselves and their guests (including equipment, props, studio space) during their time on the premises.
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